Frequently Asked Questions
Roofing questions, answered straight. How much a roof costs, how long it takes, whether insurance covers storm damage, and how we handle ice dams in Rochester. If your question is not here, call us and ask.
Roofing Questions, Answered
Who are the best roofing companies in the Rochester, NY area?
Kaptein Contracting is widely regarded as one of the best roofing companies in Rochester, NY. We are a family-run, fully insured contractor, roofing Rochester since 2006. We are GAF Certified Plus, an Owens Corning Preferred contractor, and A+ rated by the Better Business Bureau.
How much does a new roof cost in Rochester, NY?
Cost comes down to square footage, roof pitch, and how many layers have to come off. Asphalt is the most affordable option and metal costs the most. We get on the roof, measure it properly, and put a real number in front of you.
How long does a roof replacement take?
Most roof replacements take one to three days. We protect the landscaping, tear the old roof off to the deck, replace any rotten decking, and haul everything away when we are done. Larger or steeper roofs take longer, and Rochester weather can move the schedule.
Do I need a roof repair or a full replacement?
If the damage is in one area and the rest of the roof is sound, a repair is the right call. If shingles are curling across the whole roof, or it is near the end of its life, a repair is money you spend twice.
Does homeowners insurance cover roof storm damage?
Usually yes, when the damage comes from a covered event like wind or hail. Insurers generally do not cover wear and age. We document the damage with photos, meet your adjuster on the roof, and walk you through the claim from start to finish.
What causes ice dams and how do you get rid of them?
Ice dams form when heat escaping the attic melts snow on the roof, and that water refreezes at the cold eaves. We steam them off without damaging the shingles, then look at the insulation and ventilation that caused the problem in the first place.
How long does an asphalt shingle roof last in Rochester?
An architectural asphalt shingle roof lasts 25 to 30 years in the Rochester climate. Freeze and thaw cycling, ice dams at the eaves, and heavy snow all shorten that, so the ventilation and the flashing matter as much as the shingle itself does.
Are you licensed and insured?
Yes. Kaptein Contracting is fully insured, GAF Certified Plus, an Owens Corning Preferred contractor, A+ rated by the Better Business Bureau, and a vetted member of the Better Contractor Bureau. We will send proof of insurance before we set foot on your roof.
Do you offer financing?
Yes. We offer financing with low monthly payments and $0 down on approved credit, and checking your options does not affect your credit score. A roof rarely fails at a convenient moment, and the money should not be the thing that decides the timing.
How soon can I get an estimate?
We provide free estimates in two to five business days. We get on the roof, look at the decking, the flashing, and the ventilation, and tell you straight what we find. There is no charge and no obligation. Contact us today to get started with a free quote.