Free Estimates Across Monroe County

Financing Available

Call today (585) 202-7788

EMERGENCY STORM DAMAGE SERVICES

Storm Damage Roof Repair in Rochester, NY

Call us for reliable storm damage roof repair in Rochester, Webster, Irondequoit, and the rest of Monroe County. We respond fast: leak repair, emergency tarping, and help with your insurance claim, including documenting the damage the storm did to your roof. Family-run since 2006.

Storm damaged roof with a fallen tree limb on a home in Rochester, NY
Storm Damage and Insurance

Does Homeowners Insurance Cover Roof Storm Damage?

Most homeowners policies cover sudden storm damage to a roof, including wind, hail, and falling trees. They do not cover wear and tear or an old roof that failed on its own. The difference is documentation, and that is where most claims are won or lost.

We photograph the damage before anything gets touched, write it up in the language adjusters expect, and meet yours on the roof. If the damage runs deep enough that patching will not hold, we say so and quote a full roof replacement instead.

Emergency tarping

Roof open? We get out fast and stop the water first.

Wind damage repair

Wind breaks the seal, then water gets under the shingle.

Hail damage repair

Hail bruises shingles and strips the protective granules.

Fallen tree and impact

A limb through the roof means damage down into the decking.

Damage documented properly

Photographed and written up before anything is touched.

We work with your adjuster

We meet your adjuster on the roof and walk the claim.

Storm damage roof repair on a home in Rochester, NY
Storm damage repair after high winds, Monroe County NY.
Free Estimate

Storm Hit Your Roof?

Contact us today to get started with a free quote.

Or call
Why Kaptein
Why Rochester Homeowners Choose Kaptein

GAF Certified Plus and Owens Corning Preferred Roofers in Rochester, NY

Kaptein Contracting has been roofing Rochester since 2006. We are GAF Certified Plus, an Owens Corning Preferred Contractor, A+ rated by the Better Business Bureau, and a member of the Better Contractor Bureau. Fully insured, lead certified, and over 20 years on Monroe County roofs.

GAF Certified Plus roofing contractor badge

GAF Certified Plus™

Factory certified by GAF. Trained installers, and material warranties that actually hold up when you need them.

Owens Corning Preferred Contractor badge

Owens Corning Preferred

A Preferred contractor, held to Owens Corning quality standards on every install we do.

A+ rated by the Better Business Bureau

A+ Rated by the BBB

Rated A+ by the Better Business Bureau. Two decades of work in Monroe County, and a record we will not risk.

Better Contractor Bureau registered member badge

Better Contractor Bureau

A vetted member of the Better Contractor Bureau, which screens contractors on licensing, insurance, and the quality of their work.

What Homeowners Say

Read Kaptein Contracting Reviews From Around Rochester, NY

★★★★★

John and his crew exceeded our expectations. We had a huge roof leak on our home, not only did John discuss the issue after hours, he had someone out the next morning to temporarily remedy the problem until they could replace the roof. I received four different quotes from large organizations, all submitted proposals that clearly indicated some price gouging given the urgency of this issue. However John offered an extremely fair and reasonable price, the quality of work was top notch. Would definitely utilize his services in the future and recommend him to all family and friends.

Conrad Bashaw · Google Review

★★★★★

These guys came highly recommended and didn’t disappoint. We bought a house and were lied to about the age of the roof. These guys tore out three layers of shingles, a heap of rotten wood and put in a perfect roof with new ventilation and left the property impeccably clean all in about a day and for a very fair price. John’s a nice guy too. Highly recommend!

Bret Levick · Google Review

★★★★★

I can’t say enough good things about John Kaptein Contracting. Two years after installing our roof, they returned to inspect an issue that, after inspection, ended up being unrelated to their work. Not only did they check it thoroughly, but they also cleaned and repaired the gutters. Their dedication and exceptional service went above and beyond my expectations. Highly recommended!

Mary · Google Review

Frequently Asked Questions

Storm Damage Questions, Answered

Who repairs storm damaged roofs in Rochester, NY?

Kaptein Contracting repairs storm damaged roofs throughout Rochester, NY, Monroe County, and Wayne County. We are a family-run, fully insured, GAF Certified Plus contractor, roofing Rochester since 2006. We tarp fast, document the damage properly, and work your insurance claim with you.

How do I know if my roof has storm damage?

Often you cannot tell from the ground. Wind breaks the seal under a shingle and lays it back down flat, so the roof looks fine while water gets underneath. Hail bruises shingles and strips the granules. We get on the roof and look properly.

Do you do emergency roof tarping?

Yes. If your roof is open, call us and say so. We will get out quickly, tarp the damaged area, and secure it so water stops coming in. Every hour an open roof sits in the rain costs you more inside the house.

How long do I have to file a roof damage claim?

Most policies give you a limited window after the storm, often one year, though it varies by carrier. Do not wait. The longer you leave it, the harder it becomes to prove the storm caused the damage rather than ordinary age and wear.

Flexible Financing

Financing for Your Deductible or Uncovered Repairs

Insurance does not always cover everything, and a deductible is still a real number. We offer financing with low monthly payments and $0 down on approved credit, so the roof gets fixed properly and not just patched.

$0 Down

Options available on approved credit. Checking your options does not affect your credit score.

Service Area

Storm Damage Repair Across Rochester and Monroe County

We repair storm damage on residential and commercial roofs throughout Rochester, NY, Monroe County, and Wayne County. If you are not sure whether you are in our area, call us and ask.

Free Estimate

Get A Quote

Tell us what you need. We’ll contact your shortly to schedule your appointment.